Weyergans - data privacy statement

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Your data privacy is our concern

Privacy is a matter of trust We process your data only if you have given us the explicit consent or if the relevant laws permit or require data processing. The following data protection guidelines cover both the currently valid legal framework according to the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG) as well as the provisions of the EU General Data Protection Regulation (DSGVO) valid from 25 May 2018 throughout Europe. References to legal bases of the DSGVO are applicable from May 25th 2018. We would like to inform you in detail below about the handling of your data at Weyergans High Care AG.

Name and address of the responsible person

The person responsible in the sense of the basic data protection regulation and other national data protection laws of the member states as well as other data protection regulations is Burkhard Schumann.

Data protection officer:

Schneider & Maurer Datenschutz, Weinstr. 58, 77815 Bühl

Email: datenschutz@weyergans.de  
Phone: +49 (0) 72 23 - 979 44 90, Fax: +49 (0) 24 21 - 96 78 20

The company data protection officer of Weyergans High Care AG can be reached under the o. Address, or under datenschutz@weyergans.de.

Your privacy is our concern

We appreciate your interest in our company and our products and services and would like you to feel secure when visiting our website with regard to the protection of your personal data. Compliance with the provisions of the EU General Data Protection Regulation (DSGVO) and the Federal Data Protection Act (BDSG) as well as the Telemedia Act (TMG) is a matter for us. We want you to know when we collect what information and how we use it. We have taken technical and organizational measures to ensure that the rules on data protection are respected both by us and by external service providers.

Personal data

Personal information is information about your identity. These include e.g. information such as name, address, telephone number or e-mail address. The use of our website does not require that you disclose personal data. However, in certain cases, we may need your name and address, as well as other information, so that we can provide the services you require. The same applies for example to the sending of information material and ordered goods or to answering individual questions. Where necessary, we will inform you accordingly. In addition, we only store and process data that you voluntarily or automatically make available to us. If you make use of our services, only such data will be collected which we need to provide the services. As far as we ask you for more information, it is voluntary information. The processing of personal data takes place exclusively for the fulfillment of the requested service and for the preservation of own justified business interests.

Purpose of personal data

In general, we will use personal information you provide to respond to your requests, process your orders, or provide you with access to specific information or offers. Customer Relationship Management may also require that we or a service provider contracted by us use such personal information to inform you about product offerings that are useful to you in your business, or to conduct online surveys to meet the needs and requirements of our business partners accordingly. Of course we respect, if you do not want to give us your personal data to support our customer relationship (especially for direct marketing or for market research purposes). We will not sell or otherwise market your personal information to third parties.

Legal basis for the processing of personal data

In general we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as a legal basis. In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b DSGVO acts as the legal basis. This also applies to processing operations required to carry out pre-contractual actions. Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 lit. c DSGVO acts as a legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d DSGVO acts as a legal basis. If processing is necessary to safeguard the legitimate interests of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 lit. f DSGVO acts as a legal basis for processing.

Data erasure and storage duration
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, such storage may be provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:

Information about the browser type and version used
  • The operating system of the user
  • Date and time of access
  • Websites from which the system of the user reaches our website

The data is stored anonymously in the log files of our system. A storage of this data together with other personal data of the user does not take place.

Data processing for advertising purposes

The telephone or mobile numbers and / or e-mail addresses collected on this page via contact forms are only processed for our own advertising purposes, and only if you give us your consent in accordance with Article 6 paragraph 1 of the DSGVO. If you provide us with your e-mail address, we will first send you a confirmation link. Please click on this link to be included in the newsletter mailing list. You can withdraw your consent at any time free of charge and separately for the respective channel. For this purpose, a short call or a message to the specified contact address is sufficient. In addition, in the case of an e-mail newsletter, you can click on "unsubscribe" at the end of each e-mail.

Non-personal information that is automatically collected

For organizational and technical reasons, the use of our website saves the following data: the names of the pages accessed, the browser and operating system used, the date and time of access, search engines used, names of downloaded files and their IP address. We evaluate these technical data anonymously and only for statistical purposes in order to be able to continuously optimize our website and to make our Internet offers even more attractive. These anonymous data are stored separately from personal information on secure systems and do not allow any conclusions to an individual person. Your personal data and your privacy are protected at all times.

Use of cookies

Description and scope of data processing Our website uses cookies. Cookies are text files that are stored in the Internet browser or the Internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser may be identified even after a page break. The following data is stored and transmitted in the cookies:

  • Language settings

Legal basis for data processing
The legal basis for the processing of personal data using cookies is Article 6 (1) of DSGVO.

Purpose of data processing
The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break. We require cookies for the following applications:

  • Applying language settings

The user data collected through technically necessary cookies will not be used to create user profiles. For these purposes, our legitimate interest in the processing of personal data pursuant to Art. 6 paragraph 1 of DSGVO.

Duration of Storage, Opposition and Removal
Cookies are stored on the computer of the user and transmitted to our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.


Persons under the age of 18 should not submit any personal data to us without the consent of their parents or guardians. We do not solicit personal information from children and adolescents, do not collect them and do not share them with third parties.

Data security

We use the popular SSL (Secure Socket Layer) method during the site visit, in conjunction with the highest level of encryption supported by your browser. In general, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we'll use 128-bit v3 technology instead. Whether a single page of our website is encrypted is shown by the closed representation of the key or lock icon in the lower status bar of your browser.
We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

Change of our privacy policy

We reserve us the right to change our security and privacy practices as required by technical developments. In these cases, we will adjust our privacy policy accordingly. Please note the current version of our privacy policy.


If you use external links offered within the framework of our Internet pages, this Privacy Policy does not extend to these links. When we provide links, we make every effort to ensure that they also comply with our privacy and security standards. However, we have no influence on the compliance with data protection and security regulations by other providers. Therefore, please inform yourself on the websites of the other providers also about the provided there privacy policies.

Google Analytics, cliclab³ - Privacy Policy

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google").

Google Analytics uses so-called 'cookies', text files that are stored on your computer and that allow an analysis of your use of the website.The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States.

Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will in no case associate your IP address with other Google data. For this purpose, the precautions have been taken that your IP address is saved only in abbreviated form. You can prevent the installation of cookies by setting your browser software accordingly; however, please note that in this case you may not be able to use all features of this website to the fullest extent. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above. You can only prevent the use of this service. For this Googe Analytics provides a suitable tool: http://tools.google.com/dlpage/gaoptout?hl=de.

In conjunction with our cliclab³ content system, we record individual page views to measure the impact of individual online campaigns. Information of this kind is collected anonymously and evaluated by us statistically. This feature helps us to better understand your wishes. You can object to data processing at datenschutz@weyergans.de.

Contact forms and email requests

Description and scope of data processing On our website, a contact form is available which can be used for electronic contact. If a user uses this option, the data entered in the input mask will be transmitted to us and saved.

These data are:
  • The e-mail address of the user
  • Data provided voluntarily, such as name, address and telephone number
  • The IP address of the user
  • Date and time of the sending process

For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement. Alternatively, contact via the provided e-mail address is possible. In this case, the user's personal data transmitted by e-mail will be stored. A transfer of your personal data to third parties for purposes other than those listed below does not take place. We only share your personal information with third parties if:

  • you have given express consent to this according to Art. 6 para. 1 sentence 1 lit. a DSGVO
  • the disclosure according to Art. 6 para. 1 sentence 1 lit. f DSGVO is required to assert, exercise or defend legal claims and there is no reason to assume that you have a predominantly legitimate interest in not disclosing your data,
  • in the event that disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO is a legal obligation or
  • permitted by law and according to Art. 6 para. 1 sentence 1 lit. b DSGVO is required for the settlement of contractual relationships with you.

Legal basis for data processing
The legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR. The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) lit. f DSGVO. If the e-mail contact aims to conclude a contract, then Art. 6 para. 1 lit. b DSGVO acts as an additional legal basis.

Purpose of data processing
The processing of the personal data from the input mask only serves to processing the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data. Other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage
The data will be deleted as soon as it is no longer necessary for its intended purpose. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified. The additional personal data collected during the sending process will be deleted at the latest after a period of seven days.

Opposition and removal possibility
At any time, the user has the possibility to revoke his consent to the processing of the personal data. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In this case, all personal data stored in the course of contact will be deleted. In such a case, the conversation cannot continue. If you would like to exercise your right of revocation or objection, please send an e-mail to datenschutz@weyergans.de


We use the YouTube LLC Embedding feature on our website. (901 Cherry Ave., San Bruno, CA 94066, USA, 'YouTube'). YouTube is an affiliate of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). The feature displays videos deposited with YouTube in an iframe on the website. The option "Extended Privacy Mode" is activated. As a result, YouTube does not store information about visitors to the site. Only when you watch a video, information will be transmitted to and stored on YouTube. For more information about the collection and use of data by YouTube and Google, your rights, and ways to protect your privacy, see the YouTube Privacy Policy (https://www.youtube.com/t/privacy).

Social Media

Facebook On our Internet pages are links to the fan page "Weyergans High Care AG" in the social network Facebook (provider: Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA).

The Facebook links can be recognized by the Facebook logo f or the Like button on our page. If you click on the Facebook link, you leave the page weyergans.de and reach the fan page of Weyergans High Care AG. In this case, no personal data will be transmitted from weyergans.de to Facebook. We point out that we as a provider of a fan page do not receive any knowledge of the content of the data transmitted on Facebook itself. Here lies the responsibility on Facebook, as long as the legal situation does not change by judgments. For more information, please refer to the Facebook Privacy Policy at: https://www.facebook.com/policy

On our pages are no functions of the service Instagram involved. We also have here only a simple link, in which no personal information is transmitted. Providers: Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

Always under your control! - Your privacy rights

Right to information You may ask the person in charge to confirm if personal data concerning you is processed by us. If such processing is available, you can request information from the person responsible about the following information:

1. the purposes for which the personal data are processed;
2. the categories of personal data that are processed;
3. the recipients or the categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
4. the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
5. the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
6. the existence of a right of appeal to a supervisory authority;
7. all available information on the origin of the data if the personal data is not collected from the data subject;
8. the existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.
You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 GDPR in connection with the transfer.

Right to objection
You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e of DSGVO takes an objection; this also applies to profiling based on these provisions. The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing, reasons that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims. If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with direct mail. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to object through automated procedures that use technical specifications.

Right to correction
You have a right to rectification and / or completion to the controller, if the personal data you process is incorrect or incomplete. The responsible person has to make the correction without delay.

Right to delete
  • You may require the controller to delete your personal information without delay, and the controller is required to delete that information immediately if one of the following is true:
  • Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent in accordance with processing acc. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.
  • You place acc. Art. 21 para. 1 DSGVO objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO opposition to processing.
  • Your personal data has been processed unlawfully.
  • The deletion of personal data concerning you is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
  • The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

a. Information to third parties
If the person in charge has made the personal data concerning you public and is acc. Article 17 (1) of the GDPR, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected, taking into account available technology and implementation costs, persons requesting deletion of all links to such personal data or of copies or replications of such personal data.

b. exceptions

The right to erasure does not exist if the processing is necessary,
  • exercising the right to freedom of expression and information;
  • to fulfill a legal obligation which requires processing under the law of the Union or of the Member States to which the controller is subject or for the performance of a task of public interest or in the exercise of official authority conferring on the controller has been;
  • for reasons of public interest in the field of public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;
  • for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
  • to assert, exercise or defend legal claims.

Right to restriction
You may request the restriction of the processing of your personal data under the following conditions:
  • if you contest the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;
  • the processing is unlawful and you refuse the deletion of the personal data and instead demand the restriction of the use of the personal data;
  • the person responsible no longer needs the personal data for the purposes of the processing, but you need them for the assertion, exercise or defense of legal claims, or
  • if you objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State. If the limitation of the processing after the o.g. conditions are restricted, you will be informed by the person in charge before the restriction is lifted.

Automated decision on an individual basis including profiling
You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision

1. is required for the conclusion or performance of a contract between you and the controller,
2. is permitted by Union or Member State legislation to which the controller is subject, and where such legislation contains appropriate measures to safeguard your rights and freedoms and legitimate interests, or
3. with your express consent.

However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g DSGVO applies and reasonable measures have been taken to protect the rights and freedoms as well as your legitimate interests. With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to uphold the rights and freedoms and their legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and heard on challenge of the decision.

Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO. The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

Right to information
If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to the person responsible to be informed about these recipients.

Right to data portability
You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the person responsible for providing the personal data, provided that

1. the processing is based on a consent acc. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a DSGVO or on a contract acc. Art. 6 para. 1 lit. b DSGVO and
2. the processing is done using automated procedures.

In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected. The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.
In addition, under the conditions of Article 21 (1) GDPR, data processing may be objected to for reasons that arise from the particular situation of the data subject.The above general right of objection applies to all processing purposes described in this Privacy Notice, which are processed on the basis of Article 6 (1) of GDPR. According to the GDPR, we are only obliged to implement such a general objection if you give us reasons of overriding importance (for example, a possible danger to life or health).

If necessary, please write to

Weyergans High Care AG
Gut Boisdorf 8 D-52355 Dueren
Phone: +49 (0) 2421-96 78 0 Fax: +49 (0) 2421-96 78 20
or send an email to datenschutz@weyergans.de

Questions, suggestions, complaints

If you have any further questions about our privacy policy and the processing of your personal information, please write to: datenschutz@weyergans.de

Errors, typographical errors, system errors and changes reserved. This privacy policy is currently valid and has the status December 2019.

As a result of the further development of our website and offers thereof or due to changed legal or official requirements, it may be necessary to change this privacy policy. The current privacy policy can be viewed at any time on the website at www.weyergans.com, it can be retrieved and printed by you.